You are running out of new leads for your business but hiring a telemarketer is a pain. Enquiries are coming in when nobody is there to answer. We built two products to plug those leaks. Aivobot handles the calls. AISE handles the messages.
One week. Each square is one hour.
You spend money generating leads and enquiries. The marketing did its job.
But if nobody calls the lead quickly, it goes cold. If somebody messages at night and you reply the next morning, they may already have bought from a competitor.
The problem isn't getting the enquiry. It's what happens next.
One product plugs each of them. They are sold separately, and most business owners know straight away which one is costing them more.
Your ads generate leads. Someone then has to call them one by one. By the time your team reaches the bottom of the list, some prospects have already spoken to your competitors.
The only way to call faster is to hire another person. Aivobot plugs this leak.
A customer messages you on WhatsApp at 9pm. Your staff replies the next morning. By then the customer may already have contacted two competitors and bought from the one who replied first.
You paid for that enquiry twice. Once to get it, and again in the sale you lost. AISE plugs this leak.
Both work in more than 40 languages, including when a customer switches language during a conversation. Both can book appointments and update your system automatically. If a conversation needs human help, it is transferred to your staff with the full conversation history.
Two products, sold separately
They are priced separately and bought separately. Only AISE is on the government grant list.
Calls your leads
Not on the PSG listAivobot makes outbound calls, qualifies prospects and books appointments. It can also answer when prospects call back.
Answers customer enquiries
On the IMDA PSG listAISE answers customer messages across WhatsApp, WeChat, Telegram, Zalo, Messenger, Tawk.to and your website. It handles multiple conversations at the same time and keeps replying outside office hours. AISE is the product covered by PSG.
Start with the product that fixes the bigger problem. If nobody is calling your leads, start with Aivobot. If enquiries sit unanswered overnight, start with AISE. You do not need both.
Aivobot
Play a sample and hear how Aivobot handles a conversation, including interruptions, questions and different languages.
AISE
AISE answers immediately, switches language with the customer and books the appointment. Your staff does not need to be online.
We use your existing call recordings, WhatsApp conversations, FAQs, price lists, sales scripts and business rules. AISE is usually answering messages in two to three weeks. Aivobot takes about the same on its own, or four to six weeks if it needs to connect to your booking system or CRM.
We review your existing calls, messages, FAQs, pricing and business rules.
Week oneStart with after-hours enquiries, one WhatsApp number or a specific call list. There is no need to change everything at once. You review every conversation and we adjust it.
Week twoAivobot or AISE handles the routine conversations. Anything that needs human attention is passed to your team with the full conversation history. You can switch it off at any time.
Week threeThese are product capabilities. Where a number appears below, it is what the product does, not a customer result.
Handles enquiries after office hours, on weekends and on public holidays.
Customers can use the language they are comfortable with, and switch language during a conversation.
AISE handles multiple customers at the same time instead of putting them in a queue.
Typical time from our first conversation to answering real enquiries.
Singapore only
Applies to AISE only. Aivobot is not on the PSG list.AISE is listed under the Productivity Solutions Grant. Eligible Singapore SMEs can receive 50% PSG support. Businesses with SkillsFuture Enterprise Credit available may be able to offset 90% of the remaining amount.
Eligibility depends on your company, and applications must be approved by IMDA. We help you apply, but approval is not guaranteed.
PSG applies to AISE only. Aivobot is priced separately and is not on the PSG list. Grant claims are assessed against your financial year.
AIVO Asia is a Singapore company with offices in four countries. We have never raised outside money and have been profitable since we started.
Bring a recent call, a lead list or a WhatsApp conversation to a 20-minute demo. We will show you how the relevant product would handle it and whether it fits your business.
We reply within one working day, Singapore time.